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For vacation rental hosts

Reply in seconds. Rank higher. Book direct.

LacaStay is your always-on guest concierge — answering inquiries, sending check-in codes, and handling the 11 PM questions while you sleep.

Try it on your own phone number See how it works

Host to host: fast, metric-driven, no fluff.

LacaStay AI guest concierge for vacation rentals
24 hours
is all you get to keep the 90% response rate Superhost requires
Airbnb Help Center
43%
of business inquiries go unanswered — those guests book with whoever answers first
Next Level Local, 2025
7x
more likely to qualify a lead when you respond within the first hour
Harvard Business Review

A day of hosting, without the phone

Guests get answers instantly. You get your evenings back.

11:20 PM

Late inquiry, instant reply

A guest asks about parking and early check-in. LacaStay answers in seconds with your house details — the booking is saved before they look elsewhere.

6:40 AM

Early check-in, handled

The smart-lock code goes out automatically with check-in instructions. No 6 AM wake-up call for you.

2:15 PM

Turnover, coordinated

LacaStay notifies your cleaner at checkout and confirms the turnover window for the next guest.

9:05 PM

House rules, gently enforced

A quiet-hours reminder goes out automatically. Your neighbors stay happy without an awkward call.

Built for hosts

The most time-consuming host tasks — replies, codes, reminders — now run themselves.

Instant guest replies, in their language

Inquiries answered in seconds — in English, Spanish, and more — so you keep the Superhost response rate.

Smart-lock codes at check-in

Codes, WiFi, and parking instructions delivered automatically, right on schedule.

House rules, sent and confirmed

Guests acknowledge the rules before arrival — fewer surprises, fewer bad reviews.

Direct bookings, no commission

Share your direct booking link in every conversation. LacaStay turns one-time guests into repeat bookers.

Turnover coordination

Cleaners notified at checkout, confirmed before the next check-in.

Reviews after checkout

Timed review requests that grow your rating — and your ranking.

Plugs into your hosting stack

LacaStay reads reservations, availability, and property details — every answer is accurate.

Guesty
Hospitable
Airbnb & VRBO

Plus OwnerRez, Lodgify, and your direct booking site.

Five-star responses, even at 2 AM.

Vacation rental FAQ

Yes — Guesty, Hospitable, and more. LacaStay reads reservations, availability, and property details.
LacaStay replies through your own connected inboxes, and every guest message gets an accurate, human-quality reply.
English, Spanish, and more — including your international guests.
LacaStay follows your escalation rules: urgent issues reach you instantly; everything else is handled and summarized.
Yes. Each property gets its own house details, lock codes, and pricing — answered correctly, every time.

Ready to never miss another booking?

Set up in one afternoon. No contracts, cancel anytime.

Book a Demo Start Free Trial Call (301) 301-3852

Try it on your own phone number.

Call the demo line and hear LacaStay answer a guest inquiry in real time — no signup required.

Hear a live demo

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