Compliance & Trust
Compliance you can verify
An AI receptionist touches regulated territory — phone calls, text messages, recordings, and customer data. Here's exactly how LacaStay handles each one.
TCPA-compliant voice AI
AI voice calls follow FCC consent, hours, and opt-out rules.
10DLC-registered SMS
Business texting registered with The Campaign Registry.
AI identifies itself
Every call opens with a clear AI disclosure.
Encrypted end to end
TLS in transit, AES-256 at rest, audited access.
Call-recording consent
Recording announced where two-party consent applies.
SOC 2 infrastructure
Hosted on SOC 2-audited cloud infrastructure.
TCPA: AI voice, done by the book
The FCC's February 2024 ruling treats AI-generated voices as regulated calls under the Telephone Consumer Protection Act. LacaStay is built around that reality:
10DLC: registered business texting
AI disclosure: it always introduces itself
Data security
Call-recording consent
The paperwork
The full legal details live here:
Have a security questionnaire? Contact us and we'll complete it.