For spas & med spas
A front desk that never keeps a guest waiting.
LacaStay answers every call, books every treatment, and sends every intake form — so your guest experience starts before the first visit.
Polished, professional, and always on — even at 11 PM.

A day at your spa
Every call answered. Every treatment room filled.
Post-dinner booking, captured
A guest calls after dinner about a couples massage. LacaStay books both treatment rooms, sends intake forms by SMS, and collects a deposit.
Running late? Rescheduled.
A 10 AM guest calls mid-commute. LacaStay moves her to the afternoon and backfills the slot with a waitlisted guest.
Intake, done before arrival
LacaStay texts intake and consent forms to tomorrow's guests — front-desk check-in takes seconds.
Today's rooms, confirmed
Treatment confirmations go out by call and SMS. Your schedule arrives fully committed.
Built for the guest experience
Every detail tuned to spa standards — gracious, precise, and trustworthy.
Intake forms, sent automatically
Consent, health history, preferences — delivered by SMS before the visit, synced to your notes.
Treatment rooms & providers, scheduled right
Couples massages, doubles, provider preferences — booked without ever double-rooming anyone.
HIPAA-aware by design
LacaStay minimizes collection of sensitive data and never stores health details it doesn't need. (Med spas: ask us about our HIPAA-ready setup with a signed BAA.)
Packages & memberships
LacaStay explains memberships, applies packages, and nudges rebookings — your front desk's upsell script, followed every time.
Cancellation policies, enforced kindly
24-hour policies quoted and honored automatically — firm enough to protect revenue, polite enough to keep guests.
Reviews that reflect your service
Post-visit review requests timed to the glow of a great treatment.
Plugs into your spa software
LacaStay reads real availability and writes bookings directly — no parallel book.
Plus Booker, Millennium, and your website booking widget.
A calm front desk for a calm space.
Spa FAQ
Ready to never miss another booking?
Set up in one afternoon. No contracts, cancel anytime.
Try it on your own phone number.
Call the demo line and hear LacaStay book a treatment in real time — no signup required.
Hear a live demo