For spas & med spas

A front desk that never keeps a guest waiting.

LacaStay answers every call, books every treatment, and sends every intake form — so your guest experience starts before the first visit.

Polished, professional, and always on — even at 11 PM.

LacaStay AI front desk for spas
71%
of salon & spa regulars have skipped booking because it was too hard to reach someone
Zenoti Salon & Spa Consumer Survey, 2025
22–25%
is the average spa no-show rate
Spa Business Report, 2025
46%
of online bookings happen while you're closed
Phorest data, via Sola Salon Studios, 2026

A day at your spa

Every call answered. Every treatment room filled.

8:10 PM

Post-dinner booking, captured

A guest calls after dinner about a couples massage. LacaStay books both treatment rooms, sends intake forms by SMS, and collects a deposit.

9:45 AM

Running late? Rescheduled.

A 10 AM guest calls mid-commute. LacaStay moves her to the afternoon and backfills the slot with a waitlisted guest.

12:30 PM

Intake, done before arrival

LacaStay texts intake and consent forms to tomorrow's guests — front-desk check-in takes seconds.

7:00 AM

Today's rooms, confirmed

Treatment confirmations go out by call and SMS. Your schedule arrives fully committed.

Built for the guest experience

Every detail tuned to spa standards — gracious, precise, and trustworthy.

Intake forms, sent automatically

Consent, health history, preferences — delivered by SMS before the visit, synced to your notes.

Treatment rooms & providers, scheduled right

Couples massages, doubles, provider preferences — booked without ever double-rooming anyone.

HIPAA-aware by design

LacaStay minimizes collection of sensitive data and never stores health details it doesn't need. (Med spas: ask us about our HIPAA-ready setup with a signed BAA.)

Packages & memberships

LacaStay explains memberships, applies packages, and nudges rebookings — your front desk's upsell script, followed every time.

Cancellation policies, enforced kindly

24-hour policies quoted and honored automatically — firm enough to protect revenue, polite enough to keep guests.

Reviews that reflect your service

Post-visit review requests timed to the glow of a great treatment.

Plugs into your spa software

LacaStay reads real availability and writes bookings directly — no parallel book.

Mindbody
Zenoti
Vagaro

Plus Booker, Millennium, and your website booking widget.

A calm front desk for a calm space.

Spa FAQ

LacaStay is HIPAA-aware by design: it minimizes collection of protected health information.
LacaStay texts intake and consent forms to new guests right after booking.
Yes — room and provider availability are checked together.
LacaStay transfers the call or takes a detailed message with a callback promise.
Yes. LacaStay explains plans, applies member pricing, and books against package balances.

Ready to never miss another booking?

Set up in one afternoon. No contracts, cancel anytime.

Try it on your own phone number.

Call the demo line and hear LacaStay book a treatment in real time — no signup required.

Hear a live demo

or book a guided demo