How it works

Your phone, answered. Your book, filled.

Four steps, one system: LacaStay picks up every call, books into your real calendar, confirms by SMS, and protects every appointment from no-shows.

Set up in minutes — no new hardware required.

Hear how it sounds

A sample transcript — styled like a real call.

LacaStay AI
Hi, thanks for calling Glow Nail Studio — I'm LacaStay, the AI receptionist. How can I help you?
Caller
Hi, I'd like a gel pedicure with Anna, maybe Thursday afternoon?
LacaStay AI
I have Thursday at 2:15 with Anna — a 60-minute gel pedicure. Does that work for you?
Caller
Perfect. Can you remind me the day before?
LacaStay AI
Done — you're booked for Thursday at 2:15 with Anna, and I'll text you a confirmation and a reminder. Anything else?
Caller
That's it. Thank you!

The AI receptionist flow

Every call, every time — in under a second.

1

The call arrives

Forward your business number — or give LacaStay its own. Calls ring to the AI, day and night.

2

The AI answers — as itself

"Hi, thanks for calling your business — I'm LacaStay, the AI receptionist. How can I help?" Full AI disclosure on every call, as the law requires.

3

It books the appointment

LacaStay checks real availability, matches service, provider, and time — and writes the booking into your software.

4

It confirms by SMS

The caller gets an instant text confirmation, and you get a call summary with the recording.

Booking & calendar sync

LacaStay writes to your real book — never a parallel calendar you'll have to reconcile.

Two-way sync

Availability read live; bookings written instantly to Booksy, Vagaro, Mindbody, Guesty, and more.

Durations & buffers

Service durations, buffers between appointments, provider hours — honored automatically.

Smart rebooking

A cancelled slot reopens instantly — and waitlisted clients get offered it first.

Sample LacaStay AI receptionist call transcript

Reminders & no-show protection

The quiet automation that saves tens of thousands a year.

Automatic reminders

Call + SMS reminders before every appointment — proven to cut no-shows 29–38%.

Card-on-file deposits

Optional deposits at booking — the strongest lever, cutting no-shows up to 65%.

Waitlist backfill

A cancelled slot is offered to waitlisted clients within seconds — chairs don't sit empty.

No-show follow-up

Missed the visit? LacaStay follows up with a rebook offer — automatically.

Integrations

Works with the tools you already use.

Booksy
Vagaro
Fresha
Mindbody
Zenoti
Guesty
Hospitable
Google Calendar

LacaStay SMS reminder

Ready to never miss another booking?

Set up in one afternoon. No contracts, cancel anytime.

Try it on your own phone number.

Call the demo line and hear it in action — no signup required.

Hear a live demo

or book a guided demo